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Portfolio

A legacy application transformed for the 21st century

Translating a 30-year-old desktop application to a modern SaaS SPA takes careful research and iterative design

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Portfolio

Sometimes the best UX has no UI

What if a process involving some 30 steps could be reduced to 1 or 2, if it meant giving up a UI?

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Portfolio

And then it started to get persona

When I crafted the personas for FastPay, the process uncovered an important unmet need

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Portfolio

A dashboard evolution

Even if at first you don’t think you need one, a dashboard can evolve over time from research findings, branding changes and acquisitions.

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General Portfolio

Digging for the problem

Living for a bit in the problem space rather than jumping to a solution can yield a superior user experience.