Translating a 30-year-old clinical informatics desktop application to a modern SaaS SPA takes careful research and iterative design
A B2B application worked for SMBs, but as larger companies signed up it faltered.
When I crafted the personas for FastPay, the process uncovered an important unmet need
I streamlined hierarchy and cured a case of chronic modalitis
Discharge instructions are still a computer printout and photocopied pages. What if they were a mobile app?
When you have two apps targeting two ends of a process, how do you break them out of their silos and showcase a formidable AI platform?
The branding section of this software design system will help to recruit cross-disciplinary stewards.
An acquired company offered an iOS app for point of care with many pain points; translating it to Android allowed me to address those UX problems
A style guide helped move development along when it spoke the developers’ language
A little HTML and CSS can go a long way in helping developers build what you need
How a whiteboard can become a hand-coded prototype in a matter of days
Even if at first you don’t think you need one, a dashboard can evolve over time from research findings, branding changes and acquisitions.
What if a process involving some 30 steps could be reduced to 1 or 2, if it meant giving up a UI?
Living for a bit in the problem space rather than jumping to a solution can yield a superior user experience.
A standard datepicker is not a solution for every use case involving a date to be input.
The user experience doesn’t end when the user leaves the screen.